Tell us what it is doing

Most phone screens and batteries are done in 30 to 60 minutes while you wait. Laptops and tablets are usually one to three days, consoles two to four, and data recovery two to seven depending on what failed. You get a time estimate with your quote, and a call if anything changes it.

Yes, on every device and every fault, whether or not you go ahead with the repair. We would rather tell you honestly that something is not worth fixing than charge you to find out.

Every repair carries 180 days on both the replacement part and our labour. If the same fault comes back in that window we fix it again at no cost. The warranty does not cover new accidental damage — a fresh drop is a fresh repair.

Screen, battery, port and camera repairs do not touch your storage, so your data stays where it is. We still ask you to back up first, because no repair is entirely risk-free. If a device will not power on we will tell you before we start whether recovery is likely.

We use genuine parts where they are available to independent repairers, and Grade-A aftermarket parts where they are not — never the cheapest bin option. We tell you which you are getting before you approve the quote, and the price reflects it.

No. Walk in during opening hours and we will look at it. Booking ahead through the form or by phone means we can have the part ready, which is worth doing for anything less common than an iPhone screen.

That is most of what we do. We are independent, so we work on any brand and any age of device, including ones the manufacturer has stopped supporting.

You pay nothing. We will explain what failed, tell you whether the data is recoverable, and recycle the device responsibly if you want us to.