Five signs your phone battery is finished
Batteries fail gradually, then all at once. Here is what the slow part looks like.
Phone repair
A phone breaks in a handful of predictable ways, and almost all of them are cheaper to fix than to replace. We repair every major brand, most of it at the counter while you wait.
What this covers
Cracked glass is the fault we see most, but it is rarely the only thing worth checking. A drop hard enough to break a screen often loosens a camera bracket or a display connector at the same time, which is why every phone that comes in gets a full function test before we quote — cameras, speakers, microphones, Face ID, charging, buttons and signal.
Batteries are the second most common job and the one people leave longest. Lithium cells lose capacity from the day they are made; by two or three years old a phone that once lasted a full day is looking for a charger by mid-afternoon. Replacing the cell costs a fraction of a new handset and takes about half an hour.
Charging ports fail from lint, wear and the small tug on the cable every time you unplug it. If your cable only works at a certain angle, or the phone charges slowly on a charger that used to be fast, the port is usually the culprit rather than the cable — and it is a straightforward replacement.
What is included
- A full function test before we quote — not just the fault you noticed.
- Genuine parts where they are available to independent repairers, Grade-A aftermarket where they are not. We tell you which before you approve.
- Water-resistance adhesive replaced on any device that shipped with it.
- Post-repair testing on every affected component, plus a calibration check on Face ID and True Tone where the model supports it.
- 180 days of warranty on the part and the labour.
Faults we see most
Cracked or black screenGlass broken, display dead, touch unresponsive or ghost-touching on its own.
Battery dies fastSudden shutdowns above 20%, heat while idle, or health below 80%.
Will not chargeCable only works at an angle, charges slowly, or nothing at all.
Blurry or dark cameraCracked lens cover, autofocus rattling, or a camera app that will not open.
No soundSilent earpiece, distorted loudspeaker, or callers saying they cannot hear you.
Water damageWent in the sink, the sea or the rain. Corrosion, not water, is what kills it.
Prices
Phone Repair — starting prices
Quoted before we start · Diagnostic free
| Repair | Typical turnaround | From |
|---|---|---|
| Screen replacement — standard LCD | 45 min | from $89 |
| Screen replacement — OLED | 45 min | from $149 |
| Battery replacement | 30 min | from $59 |
| Charging port replacement | 60 min | from $69 |
| Rear glass replacement | 2 hours | from $99 |
| Camera or lens replacement | 45 min | from $79 |
| Water damage treatment | 2–3 days | from $99 |
| Diagnostic | 15 min | Free |
Prices start from the figures shown and depend on the model and the part fitted. You always get a fixed quote before any work begins, and the diagnostic is free whether or not you go ahead.
Questions about phone repair
Will replacing the screen break Face ID?
Not if it is done properly. Face ID depends on components in the original assembly that have to be transferred across to the new screen. We move them every time and test Face ID before the phone goes back to you. A shop that skips that step is why some people end up without it.
Will I get the "unknown part" warning?
On recent iPhones, any screen or battery that is not paired by Apple shows a service message in Settings. It is a notice, not a fault, and everything continues to work. We tell you up front which parts trigger it so there are no surprises.
Is my phone still water resistant afterwards?
We replace the adhesive seal on every device that came with one, which restores splash resistance. No repaired phone should be treated as fully waterproof again, though — the original rating is a factory test, not a permanent property.
My phone got wet but still works. Do I need anything done?
Probably, yes. Water rarely kills a phone immediately; the corrosion it leaves behind does, often weeks later. Bringing it in for a clean while it still works is far cheaper than a board repair once it stops.
Related reading
From the bench
Need phone repair?
Tell us the device and what it is doing. We will confirm the fault for free and give you a fixed price before anything is opened.
Walk-ins welcome · Mon–Fri 9–19 · Sat 10–17