Five signs your phone battery is finished
Batteries fail gradually, then all at once. Here is what the slow part looks like.
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Notes from the bench
Guides written by the people doing the repairs, about the faults we see most. No affiliate links, no "top 10 gadgets" — just what actually happens to devices and what to do about it.
Batteries
Emergencies
Water damage: what to do in the first ten minutes
The rice thing does not work. What you do in the first few minutes genuinely does.
Laptops
Why your laptop runs hot, and what actually fixes it
Fans, dust, thermal paste and the software that quietly pins your CPU at 100%.
Consoles
No picture from your PS5 or Xbox? Start here
A dead HDMI port is a common, fixable fault, and it does not mean a new console.
Buying advice
Repair or replace? A straight answer
A simple rule for deciding, and the three cases where it does not apply.
Data
How to back up your device before you hand it in
Fifteen minutes now beats any conversation we might have to have later.
Still not sure what is wrong with it?
Reading about a fault only gets you so far. Bring the device in and we will tell you exactly what has failed, for free.
Walk-ins welcome · Mon–Fri 9–19 · Sat 10–17