Walk in · no appointment

Cracked, dead or draining? We fix it, usually today.

Phones, laptops, tablets and consoles, repaired in Vancouver by people who will tell you when a repair is not worth doing. Free diagnostic, fixed quote before we start, 180 days of warranty on every job.

  • Free diagnostic, always
  • 180-day warranty
  • Most phone repairs under an hour
Smartphone repair tools laid out on a technician workbench
TKT-2418 On the bench

iPhone 14 Pro

Screen assembly & battery

Quoted $148Ready ~18 min

How it works

Three steps, and you approve the price before step three.

The order matters. Nobody opens your device until you have seen the number and said yes to it.

We diagnose it, free

Bring the device in or post it to us. We test it properly — not just the obvious fault — and tell you what is actually wrong.

You approve the price

You get a fixed quote before anyone opens anything. If you decide against the repair, you owe us nothing and the diagnostic is still free.

We fix it and test it

The repair is carried out, the device is tested end to end, and it leaves with a 180-day warranty on the part and the labour.

15 Years serving Vancouver
38k+ Devices repaired
180 days Warranty as standard
4.9/5 From 412 reviews

Brands on the bench this week

AppleSamsungGoogle PixelOnePlusMotorolaDellHPLenovoASUSAcerMicrosoft SurfaceSony PlayStationXboxNintendo Switch

Who we are

An independent workshop, not a franchise counter

We have been on SE Mill Plain Boulevard since 2011, which is long enough to have repaired most things twice. Being independent means we work on any brand, at any age, including the models manufacturers have quietly stopped supporting.

  • Board-level repair in house — we fix the fault rather than swapping the whole assembly and charging you for it.
  • We tell you which grade of part you are getting, and price it accordingly.
  • If a repair is not worth the money, we say so. It costs us the job, which is the point.
A repair technician at a lit workbench inspecting a laptop

What things cost

Prices published, not "call for a quote"

These are the repairs people ask about most. Every service page carries its own full list.

Most requested repairs

Quoted before we start · Diagnostic free

Repair Typical turnaround From
iPhone screen replacement 45 min $89
Phone battery replacement 30 min $59
Laptop screen replacement 1–2 days $149
PS5 / Xbox HDMI port 2–3 days $119
Controller stick drift Same day $49
Data recovery (logical) 2–5 days $149

Prices start from the figures shown and depend on the model and the part fitted. You always get a fixed quote before any work begins, and the diagnostic is free whether or not you go ahead.

Reviews

What customers say

4.9/ 5

5 out of 5

412 reviews across Google and Trustpilot

5 out of 5Aug 12, 2026
Dropped my iPhone getting out of the car on Mill Plain and the whole screen went. They quoted me at the counter, said 45 minutes, and it was 40. No upsell, no lecture about cases.
Marisol VegaGoogle review
5 out of 5Jul 30, 2026
My PS5 stopped outputting to the TV. Two other places told me to buy a new console. Fixing Masters replaced the HDMI port for $119 and it has been solid for four months.
Daniel OkonkwoGoogle review
5 out of 5Jul 3, 2026
Spilled coffee across a MacBook with two years of client work on it. They got every file off the SSD and were honest that the board itself was not worth repairing. Saved me.
Rebecca LindqvistGoogle review
4 out of 5Jun 18, 2026
Good work on a Lenovo keyboard swap and a fair price. Took a day longer than quoted because the part came late, but they called me rather than leaving me guessing.
Theo MarchettiGoogle review
5 out of 5May 22, 2026
Took my daughter's Switch in for a charging port. They showed me the bent pins under a microscope before fixing it. That is the first time a repair shop has ever explained anything to me.
Aisha RahmanGoogle review
5 out of 5Apr 9, 2026
Battery on my Pixel was down to four hours. Replaced in half an hour while I got a coffee. Back to a full day again for sixty dollars instead of eight hundred.
Grant WhitfieldGoogle review

Find the workshop

On SE Mill Plain Boulevard in Vancouver

Walk in during opening hours and we will look at your device. There is no appointment system and no queue ticket — just a counter and a bench behind it.

Before you come in

Questions we get asked

If yours is not here, call the workshop and ask.

How long does a repair take?

Most phone screens and batteries are done in 30 to 60 minutes while you wait. Laptops and tablets are usually one to three days, consoles two to four, and data recovery two to seven depending on what failed. You get a time estimate with your quote, and a call if anything changes it.

Is the diagnostic really free?

Yes, on every device and every fault, whether or not you go ahead with the repair. We would rather tell you honestly that something is not worth fixing than charge you to find out.

What does the warranty cover?

Every repair carries 180 days on both the replacement part and our labour. If the same fault comes back in that window we fix it again at no cost. The warranty does not cover new accidental damage — a fresh drop is a fresh repair.

Will I lose my data?

Screen, battery, port and camera repairs do not touch your storage, so your data stays where it is. We still ask you to back up first, because no repair is entirely risk-free. If a device will not power on we will tell you before we start whether recovery is likely.

Do you use genuine parts?

We use genuine parts where they are available to independent repairers, and Grade-A aftermarket parts where they are not — never the cheapest bin option. We tell you which you are getting before you approve the quote, and the price reflects it.

Do I need an appointment?

No. Walk in during opening hours and we will look at it. Booking ahead through the form or by phone means we can have the part ready, which is worth doing for anything less common than an iPhone screen.

Tell us what it is doing.

Describe the fault and we will tell you what it takes to fix it, what it costs, and how long it will be away from you. The diagnostic is free whether or not you go ahead.

Walk-ins welcome · Mon–Fri 9–19 · Sat 10–17